FAQs

Subscribe +
Save:
 Get a
discount on your favorite products when you sign up for auto-delivery. This
way, you’ll always have the product you want… when you want it. We call that a
win-win.



One-Time Purchase: Try your favorite Seratopical Revolution
products through one-time purchase(s). This option does not include
auto-delivery.

The choice
is yours. You may adjust your auto-delivery frequency to suit your individual
usage. We will ship you a new product every 30 days unless you change your
shipment interval. You can contact us to customize your next scheduled shipment via
email customercare@seratopicalrevolution.com, or by phone 1-800-625-4211.

Your
Seratopical Revolution purchase is backed by our 30-Day Money-Back Guarantee.
Simply return the product(s), even if empty, within 30 days of receipt for a
full refund of your purchase price (minus shipping and processing). For
Guarantee to apply you must return within the 30-days, anything over will not
be eligible. Please include a copy of your invoice in the package and send it
to the following address:



Seratopical Returns

41 Canal St.

Lewiston, ME 04240



We will always do our best to process your return
and issue your refund as quickly as possible. Please allow us 7 business days
from the date our system received the returned products to process your refund.
Upon receipt, we will credit your account for the price of the item returned.
Refunds will be issued back to original payment method (minus shipping and processing).
Please contact us if you have any further questions regarding your return by
email customercare@seratopicalrevolution.com, or by phone 1
800-625-4211.

If your
order has not yet shipped and you’d like to make changes or cancel any future
orders, you can do so by calling us at 1-800-625-4211.



Please note, if your order is shipping within
the next business day, you may not be able to make changes or cancel that
shipment. Not to worry though: If needed, you can always return the shipment
once it’s received. If for any reason you're not completely satisfied with your
Seratopical Revolution purchase, just return the containers within 30 days
of receipt, and you'll get a full refund of the purchase price (minus shipping
and handling).

We only ship within the continental United States. We do not
ship to Canada, US Virgin Islands, or Puerto Rico.